With autumn weather finally kicking in, New York City’s official “heat season” is now underway, Assemblyman Steven Cymbrowitz (D-Brooklyn), Chair of the Assembly’s Housing Committee, said today.
From October 1 through May 31, all residential building owners are required to maintain indoor temperatures at 68 degrees when outdoor temperatures fall below 55 degrees during the day. Indoor temperatures must be a minimum of 62 degrees overnight regardless of outdoor temperatures.Building owners are legally required to provide hot water at 120 degrees year-round.
“Winter temperatures will be here before we know it,” said Assemblyman Steven Cymbrowitz (D-Brooklyn), Chair of the Assembly’s Housing Committee. “To ensure a safe winter for all, it’s important for both tenants and landlords to understand the city’s heat season requirements and to know what to do in the event of a heat or hot water issue.”
If an apartment lacks appropriate heat and/or hot water, tenants should first attempt to notify the building owner, managing agent or superintendent. If service is not restored, the tenant should register an official complaint via 311. To file a complaint, tenants can call 311, visit 311 online or use the app 311Mobile (on Android and iOS devices) to file a complaint. Hearing-impaired tenants can register complaints via a Touchtone Device for the Deaf (TDD) at (212) 504-4115.
The city’s Department of Housing Preservation and Development (HPD) responds to all heat and hot water complaints, and encourages tenants to check the HPD online webpageto learn the result of the complaint. Tenants can also receive complaint status updates via text if a phone number is provided when a complaint is submitted. If a landlord fails to provide heat entirely, HPD’s Emergency Repair Program or Housing Litigation Division will intervene to seek the restoration of heat.
Low-income property owners having trouble maintaining heat in their homes should contact the Home Energy Assistance Program at 1-800-692-0557. Eligible households can learn more information about assistance in paying heating bills or repairing heating equipment.